1. Acceptance of Terms

By accessing our website, scheduling services, or engaging 1stgarage LLC for any garage door services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Company Information

3. Services Provided

1stgarage LLC provides the following services:

• Garage door installation and replacement
• Garage door repair and maintenance
• Garage door opener installation and repair
• Emergency garage door services
• Preventative maintenance programs
• Parts and accessories sales

4. Service Terms and Conditions

4.1 Scheduling and Appointments

• Service appointments are scheduled based on availability
• We provide 2-hour appointment windows when possible
• Emergency services are prioritized and may affect scheduled appointments
• Customers will be notified of any schedule changes as soon as possible

4.2 Estimates and Pricing

• Free estimates are provided for installations and major repairs
• Service call fees apply for diagnostic visits and minor repairs
• All pricing is provided upfront before work begins
• Additional charges may apply for work beyond the original scope

4.3 Payment Terms

• Payment is due upon completion of services unless other arrangements are made
• We accept cash, check, and major credit cards
• Financing options may be available for qualifying customers
• Past due accounts may be subject to collection efforts and additional fees

5. Warranties and Guarantees

5.1 Service Warranty

We warrant our workmanship for a period of one (1) year from the date of service completion. This warranty covers defects in our installation or repair work but does not cover normal wear and tear or damage caused by misuse.

5.2 Parts Warranty

Parts are covered by manufacturer warranties, which vary by product and manufacturer. We will assist customers with warranty claims when applicable.

5.3 Warranty Limitations

Warranties do not cover:

• Damage caused by misuse, abuse, or negligence
• Normal wear and tear
• Damage from weather, accidents, or acts of nature
• Modifications made by others after our service
• Failure to follow recommended maintenance schedules

6. Customer Responsibilities

Customers are responsible for:

• Providing accurate information about the service location and requirements
• Ensuring safe access to the work area
• Removing vehicles and personal items from the garage as needed
• Disclosing any known hazards or special conditions
• Following recommended maintenance schedules
• Promptly reporting any issues with completed work

7. Limitation of Liability

To the maximum extent permitted by law, 1stgarage LLC's liability for any damages arising from our services shall not exceed the amount paid for the specific service that gave rise to the claim. We are not liable for indirect, incidental, special, or consequential damages.

8. Emergency Services

Emergency services are provided on a best-effort basis. While we strive to respond quickly to emergency calls, response times may vary based on weather conditions, traffic, technician availability, and other factors beyond our control.

9. Cancellation and Rescheduling

• Customers may cancel or reschedule appointments with at least 2 hours notice
• Cancellations with less than 2 hours notice may be subject to a service call fee
• We reserve the right to reschedule appointments due to weather, emergencies, or other unforeseen circumstances

10. Property Access and Safety

By scheduling our services, you grant us permission to access your property for the purpose of providing garage door services. You are responsible for ensuring that the work area is safe and accessible, and for securing any pets during our visit.

11. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of 1stgarage LLC or our licensors and is protected by copyright and other intellectual property laws.

12. Website Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Submit false or misleading information
• Violate any applicable laws or regulations

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in King County, Washington.

15. Governing Law

These Terms of Service are governed by the laws of the State of Washington, without regard to conflict of law principles.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

17. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

18. Contact Information

If you have questions about these Terms of Service, please contact us: